The purpose of this privacy policy is to explain why we collect your data and how we are committed to protecting it.

As such, and in accordance with the General Data Protection Regulation (hereinafter referred to as ‘GDPR’), we hereby inform you of the conditions under which your personal data will be processed by us.

Purposes:
We may collect and store your personal data, in particular to:

Process and respond to your messages, Manage your subscriptions to our newsletters, Manage the proper functioning and personalisation of services, Detect attacks and take legal action against fraud, Remember your choices regarding the use of cookies, Process and respond to your requests to exercise your rights, To meet current or upcoming regulatory requirements

Data categories:
Contact details (e.g. surname, first name, telephone number, email address); Technical and location information generated in connection with the use of our services. No sensitive data is collected or processed.

The processing of personal data is based:

• Either on the consent of the data subject (Article 6.1.a of the GDPR) for all processing that requires prior consent. In online forms, mandatory fields are marked with an asterisk. If you do not answer the mandatory questions, we will not be able to provide you with the requested services.
• Either for the performance of a contract or the implementation of pre-contractual measures,
• Or for the pursuit of a legitimate interest (Article 6.1.e of the GDPR).
• Either for compliance with a legal or regulatory obligation;

Your data is kept for the time necessary to fulfil the purposes mentioned above.

The retention period for Customers' personal data depends on the purpose concerned. In this context, Customers' personal data is kept for the time necessary to fulfil their request. If no action is taken, personal data is deleted within the time limits recommended by https://www.autoriteprotectiondonnees.be/citoyen, at the end of a period of three years from the date of collection, subject to: – legal possibilities and obligations regarding archiving, obligations to retain certain data for evidentiary purposes, and/or anonymisation of such data.
The Customer's personal data collected and processed for the purposes of executing offers is retained for the period necessary to manage the contractual relationship. By way of derogation, personal data required to establish proof of a right or contract is archived in accordance with legal provisions (5 or 10 years after the end of the commercial relationship, as applicable).

Your personal data is intended for Aefmat ASBL.

Our internal departments: Your data is processed by staff in our various departments, such as the sales department or the IT security department.



Traffic analysis (such as Google Analytics), email service providers (such as Mailjet or Sendgrid)

We may sometimes need to allow our partners to process the personal information we hold about you on our behalf for the purposes set out in this policy or for any other reason required by law.



The personal data collected from Customers is hosted in Switzerland.
In the event that we use a service provider located outside the European Union, we undertake to verify that appropriate measures have been put in place to ensure that personal data is adequately protected.

We implement all organisational and technical measures necessary to ensure an appropriate level of security for your personal data, and in particular to prevent any loss of confidentiality, integrity or accessibility.

We frequently back up data. Where possible, we limit access to personal information to only those individuals who need to process it. We implement technical and organisational measures to ensure that the storage of customers' personal data is secure for as long as necessary to fulfil the purposes for which it was collected. We provide GDPR training to our teams.

In accordance with Applicable Regulations, you have the following rights:


Right to rectification: you have the right to obtain the rectification of inaccurate data concerning you. You also have the right to complete incomplete data concerning you by providing a supplementary statement. If you exercise this right, we undertake to communicate any rectification to all recipients of your data.

A right to erasure: in certain cases, you have the right to obtain the erasure of your data. However, this is not an absolute right and we may retain this data for legal or legitimate reasons.


Right to restriction of processing: in certain cases, you have the right to obtain restriction of processing of your data. Right to data portability: you have the right to receive the data you have provided to us, in a structured, commonly used and machine-readable format, for your personal use or to transmit it to a third party of your choice. This right only applies when the processing of your data is based on your consent, on a contract or when this processing is carried out by automated means.

Right to object to processing: you have the right to object at any time to the processing of your data for processing based on our legitimate interest, a mission of public interest and those for commercial prospecting purposes. This is not an absolute right and we may refuse your request to object for legal or legitimate reasons.

The right to withdraw your consent at any time: you may withdraw your consent to the processing of your data when the processing is based on your consent. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.


The right to lodge a complaint with a supervisory authority: you have the right to contact your data protection authority to complain about our personal data protection practices.

In accordance with the GDPR, the conditions for exercising these rights may vary depending on the legal basis for processing mentioned in the first paragraph.
We will respond to any exercise of rights as soon as possible and in any event within 30 days of receiving the request.

We reserve the right:

To request proof of the applicant's identity in the event of reasonable doubt about the latter, in order to comply with our obligation of confidentiality,
Extend the response period by two months, informing the applicant of this extension and the reasons for the delay within one month of receiving the request.
Refuse to respond to a request to exercise a right if it is considered abusive (due to its number, repetitive or systematic nature).

To exercise your rights, you can contact us:

We have appointed a Data Protection Officer (DPO) who will be able to respond to all your requests, including those relating to the exercise of your rights, concerning your personal data.



Aefmat ASBL

CBE No.: BE 0424.429.042


Address: Rue Solleveld 53/8, 1200 Woluwé-Saint-Lambert, BELGIUM

Telephone: +32473113024

Publishing director: Monica Goicea



If, despite our efforts and commitments, you feel that your rights regarding your personal data have not been respected, you can send a complaint to https://www.autoriteprotectiondonnees.be/citoyen/agir/introduire-une-plainte.

This Personal Data Protection Policy may be subject to change. It has been developed based on a free template that can be downloaded from https://donnees.net. As we are constantly developing our services, we reserve the right to modify this Privacy Policy in accordance with the legal provisions in force. Any changes will be published in this document in a timely manner. We advise you to check this page regularly to be aware of any changes or updates to our Privacy Policy.

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